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Esperia Philosophy

 

We want to offer you:

 

COMPETENCE on the regions of Southern Italy

 

HELP also after you have booked

 

QUALITY in the choice of accommodation

 

HONESTY WITH THE PRICE of your holiday

 

Dear Tourist,

Internet has given us the opportunity to transform technological innovation into the following Benefits for you, who would like to visit Southern Italy: 

 

COMPETENCE     

The holidays that we offer you are exclusive proposals by EXPERT STAFF living in the area you are interested in. These are people who know the region well and therefore, following up your needs, can propose a customised holiday for you. All this based on up-to-date, reliable information on the accommodation structures and the places you would like to stay in. 

 

We do not sell Sharm El Sheikh, Paris and the Gargano all at the same time. We think, eat and sleep in Southern Italy and we would like to make this competence available to you, directly, by proposing holidays to you, and indirectly by means of our Directory that contains links to all the touristic information necessary for your trip.

HELP

There is no intermediary in our relationship with the holiday place and with the accommodation structures. If you need help we won't ask you to send us a fax or to fill in some complicated forms. We continue to follow you closely during your stay. It's in our own best interests that you are contented and wish to come back in the future.

QUALITY

Quality, we think, means constant commitment to guaranteeing satisfaction of the expectations you want us to fulfil. 

 

We are still not perfect, but we can assure you that day after day we are striving to achieve it - a small example is the degree of satisfaction expressed by the people who have preceded you, constantly monitored by us, standing at around 94%. 

 

Every touristic accommodation structure that becomes our partner is inspected at least once a year to check that accuracy of the information offered to the tourist against the on-the-spot reality of the services. 

 

Coherent with this, we have adopted an ISO 9001 Quality Manual. We are the first on-line travel agency in the world to have achieved this coveted goal.

HONESTY
WITH THE PRICE

When booking have you ever found unforeseen extras added to the price of your holiday? You won't have unpleasant surprises with Esperia! Our information, in fact, is complete, precise and detailed. In addition, if you are already our customer, you won't have to pay any enrolment rate.

What are you waiting for ? Ask us for a holiday suggestion in Southern Italy, it's FREE!

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